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2) Install Zadig
- Download it from: https://zadig.akeo.ie/
- Use it to update the "Diligent USB Device (Interface 0)" item to use the WinUSB driver (but not (Interface 1)":
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If you have a TEI0004-02 adapter, it will look more like this:
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More info available relating to the TEI0004-02 adapter on this filehost article page: